The Highlo Pen Museum
The Fountain Pen Repair
Centre
I
have what is probably the largest collection of spare parts anywhere in the
world, particularly for post-war pens in which I specialise, but I regret I do
not supply spare parts. For one thing, unless you are skilled in pen repair I strongly
recommend you do not attempt repairs yourself. Many valuable pens have been ruined by the
amateur enthusiast. Even cleaning them can prove disastrous unless correct
procedures are followed and correct materials used. Also, fitting new parts to
old pens is often a case of trial and error, matching up variations in thread
sizes or colour shades, for example. So, in all cases, I need to take the pen
into my workshop for repair.
My minimum charge for handling any writing instrument is
£20 (£25 for more complicated pens such as Sheaffer Snorkel, Touchdown or
Onoto, and only £15 for simpler pens such as cartridge pens and convertibles). This charge includes servicing and the replacement of any
internal parts needed,
such as sacs and gaskets. Postage is obviously additional and any major parts, like
clips, barrels, nibs etc. would,
of course, add to the price. It is simply not possible to quote, evaluate or
comment further on a pen without seeing it. After examination I will e-mail you the quote.
Should you decide
not to proceed, I will return the pen - no charge - so you have nothing to lose. My turnaround time at the
moment is approximately 14 working days.
Please keep in mind that I am not
infallible. Some repairs may need parts which, despite my extensive stocks, I simply do not have. In these cases I can often refer you to another restorer
who specialises. Many of these were trained by Arthur himself.
All repairs are guaranteed for the original fault
for three months from the date you receive them back.
Please note that I have a
flat rate postage and handling charge of £5 (£10 overseas), regardless of
weight or value. This covers secure packaging and fully insured carriage.
I recommend you wrap your pen in bubble
wrap and send in a Jiffy or Mail-Lite bag by Recorded or Special Delivery or
internationally by some form of registered mail. Please post to:
Peter Twydle, Highlo, Greenacre Park, HORNSEA,
HU18 1UW, England
or e-mail me at:
Please note that this is an
'internet only' business and I regret I cannot accommodate personal visitors.